Cookie Policy

Cookies are small text files that are sent to and stored on your computer, smartphone or other device when you visit a site. Cookies are useful because they allow a site to recognise your device. We use several different types of cookie, which we call "essential cookies", "functionality cookies, "performance cookies" and "targeting cookies”. Each one works in a slightly different way

The cookies we use are completely safe. In fact, many of them are used purely to provide important security features like protecting your data and your accounts.

We use cookies to safeguard your privacy when you're browsing our website. We also use them to let you use online forms.

The cookies we use cannot look into your computer, smartphone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive.

Cookies can also allow us to tailor the content of our website to suit you.

It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you may not be able to use parts of our website. Please note that cookies are computer and browser specific, so if you log on to any site from a different computer, the cookie settings on that computer or browser will apply.

We never use the data gathered through cookies to contact you via post, email or phone.

JavaScript is required to manage your cookie preferences. If your browser has JavaScript disabled, tailored content cookies will be disabled too. To manage your cookie preferences and experience an optimised version of our website, make sure your browser has JavaScript enabled. Depending on which browser you're using, this function is usually found under 'tools', 'options' or 'preferences'.

You can find out more about cookies and how to manage them here:allaboutcookies.org

Essential cookies – Personally Identifiable Cookies

We may store essential cookies on your device. This type of cookie does not collect information about you that could be used for marketing or tracking, but is used to enable essential functionality of our site in response to your actions when you visit it.

Functionality cookies – Anonymous Cookies

Functionality cookies make our website more helpful to you by remembering your preferences and settings.

Performance cookies – Anonymous Cookies

Performance cookies allow us to see how our website's being used, so we know which pages people are looking at - it's totally anonymous but means we can make our site even better.

Targeting cookies – Anonymous Cookies

We also use cookies to track visitors interest in our products. We may use this to understand what most appeals to our customers so we can make our offers as appropriate as possible. Browsing behaviour is also used to create relevant banner advertising with product recommendations that we believe best relate to the items you viewed on our website. These banners are then served across other websites that you may visit, typically news sites, video sites and blogs. The process is called behavioural advertising and although the adverts are individually tailored to each visitor, all cookie data is anonymised and stored temporarily. We may also use the browsing behaviour data to create personal product recommendations on our website, and our marketing emails.

The following is a list of the cookies currently on the Autochair website, what classification they come over and the purpose for them. We will update this table if any new cookies are added or if any are removed at any point.

Cookie	Classification	Purpose
PHPSESSID	Necessary	To make the site work correctly
Responsetap (JSESSIONID_adiCookieCheck, AdiLP, AdiS, AdiV, AdiVi)	Necessary	We work with Response tap to display a unique 0800 number on the website
tag4arm.com (@@History/@@scroll#, _pk_id#, _pk_ses#, AWSALB)	Performance	We work with tag4arm to analyse performance of our website to improve the functionality of it
Google analytics (_dc_gtm_UA-#, _ga, _gid, collect)	Performance	We work with Google analytics to analyse performance of our website and to improve the functionality of it
Hotjar _hjIncludedInSample	Performance	We work with Hotjar to analyse performance of our website and to improve the functionality of it
Google Adwords (ads/ga-audiences, Ads/user-lists/#)	Targeting	Used by Google Ad Words to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across our website
Rubiconproject.com (c, khaos, put_#, rpb, rpx)	Targeting	Rubicon develops anonymous profiles of web users for the purpose of delivering more relevant online advertisements
Crimtan (cid, cid_#, opt, px)	Targeting	Crimtan develops anonymous profiles of web users for the purpose of delivering more relevant online advertisements
Facebook.com (fr, tr)	Targeting	We work with facebook to provide relevant targeted online advertisements
Youtube.com (GPS, VISITOR_INFO1_LIVE, YSC)	Functionality & performance	The Youtube cookies track if you’ve clicked through to our site from a youtube advert or video
Doubleclick.net (IDE, test_cookie)	Performance	Used to measure the efficiency of online advertising
Bing.com (MUID, MUIDB)	Targeting	Used by Bing to track and target customers with relevant advertising on bing.com

You have the right to opt out of some third party cookie tracking and the details of these are below:

We use Google Analytics to collect information on how you use the site, such as what pages are visited most. These cookies collect only anonymous data and is used only to improve the website. To opt out of being tracked by Google Analytics on all sites please click here.

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information. You can opt out of hotjar tracking you on your browser by clicking here.

We use Google Adwords to provide targeted advertising and to measure the results of this on the site . To understand what Google does and to opt out of this please click here.

We use a Facebook cookie to track visitors who have come through our facebook page or advertising. These cookies are only used to measure the efficiency of our facebook performance. Please read the facebook cookie policy for more information here.